We use cookies to ensure that we provide you with the best experience of our site. If you continue to browse our website we will assume that you are happy to receive cookies.
To learn more about how they are used please view our Privacy Notice. [X]
select
select

MAXELL FAQS

Frequently Asked Questions

Maxell

I need to return a Maxell product, what do I need to do?

Returns Procedure

Under the European Commission’s law – The Directive on Certain Aspects of the Sale of Consumer Goods and Associated Guarantees (1999/44/EEC), we advise customers in the first instance, to return the product to the retailer that you purchased from as only the retailer can offer an exchange, credit note or refund.

Please note that if your product is still under warranty, you will need to send the product in for inspection. Unfortunately we cannot refund postage costs and we are not liable if the product gets lost, stolen or damaged during delivery.

Connect with Maxell